Question 1

How much does home cleaning cost?

Accepted Answer

Cleaning costs vary based on home size, rooms cleaned, the frequency of your cleaning schedule, and many other factors. All of our locations will provide a free, no obligation, quote customized to your home and needs.

Question 2

What are your rates?

Accepted Answer

Our pricing is completely individualized based on your home and specific needs. We know that every home is as unique as the people living there. We base our pricing on many factors including size, number of rooms cleaned and how often your home will be cleaned.

Question 3

Do you offer cleaning packages?

Accepted Answer

Our cleaning services are tailored to each home or small business, so no specific packages are offered. We use a proven system to clean thoroughly, consistently, and efficiently. We also customize our visit to your individual needs and your home and family’s unique cleaning requirements.

Question 4

Do you bring your own cleaning supplies, products, and equipment?

Accepted Answer

Yes, we will bring everything we need to expertly clean your home including professional-quality cleaning solutions and industry-leading cleaning tools. You don't have to provide a thing…except the home!

Question 5

I only need help with the more rigorous tasks like cleaning ceiling fans, dusting blinds and scrubbing showers. Can you help with this?

Accepted Answer

Yes, Glendale Cleaning Services will tailor cleaning services for your unique home and preferences, whether that’s a whole-house detailed cleaning or only handling those rigorous tasks you prefer to leave to the professionals.

Question 6

Do you require me to sign up for a recurring service?

Accepted Answer

While most of our customers prefer a weekly cleaning on a regularly scheduled day, we also clean homes every other week or less frequently. We also offer one-time and special occasion cleanings for holidays, graduation open houses, dinner parties, weddings and other special events. Additionally, many of our clients request seasonal cleanings for occasions such as spring cleaning and pre-holiday. Customers preparing to list their home for sale or relocating from an apartment or condo often request move-in and move-out cleaning.

Question 7

Do I need to be home during the cleaning?

Accepted Answer

No, you do not need to be home during the cleaning. However, if you will not be present, we’ll need to arrange access to the property involving a spare key or codes for your garage door.

Question 8

How many people will be in my home during each cleaning?

Accepted Answer

Your Glendale Cleaning Services office may send one or more team members to clean your home. The number of team members depends on your cleaning needs and the local franchise’s scheduling demands. Whether we send a team or a solo cleaner, you can rest assured that your home will be cleaned by bonded and insured professionals who are well-trained in professional home cleaning so you can relax – it’s done!

Question 9

What time will you be at my home?

Accepted Answer

What time will you be at my home?

We set up a preferred arrival window of time. As we clean homes during the day, we may encounter things that delay our arrival at our next home, like traffic or a customer who requests some additional help.

Most locations also offer text notifications, which will remind you of your appointments and alert you when we are on our way. They’ll provide you with information about your team of cleaning professionals and the option to track their arrival time.

Question 10

What is the difference between Glendale Cleaning Services and other cleaning companies?

Accepted Answer

Glendale Cleaning Services does more than just take care of homes—we take care of people. We give you back the time you deserve so that you can focus on what matters most. We’ve developed advanced, thorough processes that deliver unrivaled, worry-free results. That's our specialty. We proudly clean homes throughout Glendale and the surrounding communities. Our Glendale Cleaning Services team understands the importance of earning and keeping your trust, which is why we clean thoroughly and efficiently while respecting your space. Our 5-Star Promise represents our commitment to ensuring premium customer satisfaction with every single cleaning.

Question 11

Are your cleaning products safe for pets and children?

Accepted Answer

We know you strive to protect your kids’ and pets health and safety, and so do we! Glendale Cleaning Services uses environmentally friendly and pet-safe cleaning products.

Question 12

Are your cleaners insured and bonded?

Accepted Answer

Yes, all Glendale Cleaning Services cleaners are insured and bonded so you can feel secure in your home cleaning choice.

Question 13

How often should I schedule a deep cleaning service?

Accepted Answer

For most homeowners, a one-time deep cleaning every 6 to 12 months is usually sufficient. If you aren't receiving regular cleaning on a weekly or bi-monthly basis, you may want to schedule cleanings more frequently.

Question 14

Can I ask for special requests or request focus on certain areas?

Accepted Answer

Yes! We are happy to accommodate any special requests you may have. If parts of your home are especially cluttered or untidy, our team can spend their time just on those areas so that you get the best value for your money. Common special requests we receive include: de-griming baseboards, cleaning inside cabinets, removing pet hair from furniture, and de-cluttering closets.

FAQs

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Glendale House Cleaning: Common Questions Answered